Jump Technology
Jump Client: Any Network, Any Platform
Installing Bomgar’s Jump Client gives you unattended access to any system Bomgar supports anywhere in the world: a user’s Mac workstation after hours, a back-office Linux server or interactive, Windows-based kiosks and POS systems.
You can deploy the Jump Client during a Bomgar session, or you can email the client download to multiple computers at once. Once the Jump Client is installed, the technician can Jump to that remote system and provide unattended support anytime.
Jumpoint: Extend Jump Clientlessly
By installing Jumpoints within each of your network locations, you can access unattended Windows desktops or servers on these networks, without installing software on each end system. The Jumpoint acts as a secure conduit to the remote network enabling you to gain remote access easily to unattended systems. You just select the Jumpoint, and then navigate to the remote system through the directory.
Jumpoint works with your existing security since technicians must log in to remote systems through the Jumpoint using the system’s administrative or local credentials. This functionality is particularly helpful in supporting systems in computer labs or at branch offices and helps you spread your IT resources virtually, not physically.
