Customer Quotes

Here are just a few figures from clients who have implemented Service-now.com and Service-now.com into their organisation, with these outstanding results.

  • A Global 2,000 financial organisation saved $4.5M in annual maintenance fees and costly upgrades.
A leading Systems Integrator saved more than $1M by eliminating consulting costs and maintenance fees.
  • A Fortune 1,000 global technology company with 14,000 employees increased staff efficiency by assigning accountability and is able to better manage the support business through real-time reporting and trend analysis.
  • A multi-billion dollar US pharmaceutical company with 5,700 employees reduced call volume significantly and is able to handle more work without increasing head-count.
  • Service-now.com enables a Fortune 500 Services company to be more agile allowing them to better manage change as they expand and contract with the end of financial year.
  • A Global 2,000 financial services firm with 177,000 employees in 70 countries built custom project and procurement management applications to manage projects against cost centres and IT budgets.
  • The 15th largest county in the US, with 12,000 employees leverages a single system for cross application reporting, shared workflow, robust knowledge management, and integration to LDAP.
  • A leading US specialty retailer provided quality support for their SAP Retail Suite rollout to 775 stores by implementing employee self-help and reduced call volume by 50 percent.
  • A technology company with $500M in annual revenue and 1,000 employees defined more than 60 IT and facilities catalog items within three months resulting in better quality, more measurable services.